Rent a car in Mauritius with R&S Car Rental

Copyright and Hyperlinks

The reproduction or representation, in whole or in part, of the pages, data, or any other component of the website, by any process or medium whatsoever, is prohibited and, without the publisher’s authorization, constitutes an infringement of copyright.

The creation of hyperlinks to the website https://www.rs-car-rental.com is permitted.

Hyperlinks established from https://www.rs-car-rental.com to other websites shall in no event engage the liability of R&S Car Rental Ltd.

About

The website https://www.rs-car-rental.com is published by R&S Car Rental Ltd.
Tel.: +230 5251 7750

The company is registered with the Mauritius Register of Companies under number: BRN C14121665

SIRET number:

Tax identification number: BRN C14121665

Registered office:
Beeharry Ravising, Swaslica Lane, G.R.N.W. Rooad, Pailles

Privacy Policy / Use of Cookies / Terms of Use

1 / Scope

R&S Car Rental LTD attaches the greatest importance and care to the protection of privacy and personal data, as well as to compliance with the applicable legal provisions in this area.

Mauritian and European regulations on the protection of personal data provide that personal data must be processed lawfully, fairly and transparently. Accordingly, this privacy policy (hereinafter the “Policy”) is intended to provide you with simple and clear information about the processing of your personal data in connection with your browsing and the operations carried out on our website.

2 / Data Controller

As part of your use of the website:
https://www.rs-car-rental.com

we collect and use personal data relating to you as a natural person (hereinafter the “data subject”).

For all processing operations, R&S Car Rental LTD determines the means and purposes of the processing. We therefore act as the data controller within the meaning of the regulations relating to personal data, in particular EU Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.



3 / What data do we collect and how?

By using our website, you provide us with a certain amount of information about yourself, some of which may identify you (“personal data”). This is the case when you browse our website or complete online forms.

The nature and quality of the personal data collected about you vary depending on the relationship you enter into with R&S Car Rental LTD. The main categories are as follows:

Identification data: this includes any information that enables us to identify you, such as your surname, first name, telephone number and email address. We may also collect the name of your company.

Connection data: we collect your IP address for maintenance and statistical purposes.

Information relating to your browsing: when you browse our website, you interact with it. Consequently, certain information relating to your browsing is collected.

Data collected from third parties: data that you have agreed to share with us or on publicly accessible social networks and/or that we may collect from other publicly accessible databases.

Documents of various kinds (PDF, Office format, images) with titles, content, folder names or information related to a document, such as written comments in documents, alert dates and reminder dates. These documents may in particular include a CV and cover letter.

4 / Why do we collect your personal data and how?

Recruitment form
Personal data collected: surname, first name, telephone number, email address, CV and cover letter
Legal basis: pre-contractual relationship
Retention period: 2 years

Contact form
Personal data collected: surname, first name, position, company, telephone number, email address, nature of the exchange
Legal basis: legitimate interest
Retention period: 2 years

Management of the business relationship
Personal data collected: surname, first name, company, telephone number, email address and any information provided during exchanges
Legal basis: pre-contractual relationship
Retention period: 2 years

Commercial prospecting operations
Personal data collected: surname, first name, company, telephone number, email address and any information provided during exchanges
Legal basis: legitimate interest
Retention period: 2 years

Newsletter
Personal data collected: email address
Legal basis: consent
Retention period: 2 years

5 / Do we share your personal data?

For certain processing purposes, we may share your data with service providers engaged by us to carry out a range of operations and tasks on our behalf for R&S Car Rental LTD. However, this sharing of data only takes place after obtaining your consent, or where it is necessary for the performance of our contract with you. In addition, only the information they need to perform the service is communicated to them. They are also required not to use the data for purposes other than those initially intended. We make every effort to ensure that these third parties preserve the confidentiality and security of your data.

Your personal data may also be shared with other departments of R&S Car Rental LTD, such as the Sales Department and the Marketing Department.

Finally, your data may also be transmitted to legal or regulatory authorities in order to comply with our legal obligations. In these last two cases, as with service providers, only the necessary data is provided. We also make every effort to preserve their confidentiality and security.

We do not sell your data.

6 / Is your data transferred to third countries?

R&S Car Rental LTD seeks to keep personal data in Mauritius, France, or at least within the European Economic Area (EEA). However, it is possible that the data we collect when you use our platform or as part of our services may be transferred to other countries, for example if some of our service providers are located outside the European Union.

In the event of such a transfer, we guarantee that the transfer is carried out:
either to a country ensuring an adequate level of protection, that is to say a level of protection equivalent to that required by European regulations;
or under standard contractual clauses;
or under internal company rules.

7 / How long do we keep your data?

We retain your personal data only for as long as necessary for the purpose for which we hold such data, in order to meet your needs or to comply with our legal obligations.

Retention periods vary depending on several factors, such as:
the operational needs of R&S Car Rental LTD,
contractual requirements,
legal obligations,
recommendations of supervisory authorities.

Retention periods are detailed in the table of processing activities set out above.

8 / How do we ensure the security of your data?

IDEA Web Concept undertakes to protect the personal data that we collect or process against loss, destruction, alteration, unauthorized access or unauthorized disclosure.

Accordingly, we implement all appropriate technical and organizational measures, depending on the nature of the data and the risks involved in its processing. These measures are intended to preserve the security and confidentiality of your personal data. Such measures may include practices such as limiting access to personal data to authorized persons according to their duties.

In addition, our practices and policies and/or our physical and/or logical security measures (secure access, authentication procedures, backup copies, software, etc.) are regularly reviewed and updated if necessary.

9 / What are your rights?

With regard to the personal data that we collect/process, you may exercise the following rights:

A right of access: you have the right to request access to the personal data we hold about you, and you may request a copy of it.

A right to rectification: you may request the correction of any inaccurate data concerning you.

A right to erasure: you may request the deletion of your personal data in certain circumstances.

A right to portability: under certain conditions, you may receive all personal data concerning you that you have provided to us in a structured format. You also have the right to require us, where possible, to transmit it to another controller.

A right to object to processing based on legitimate interests.

A right to withdraw your consent at any time.

A right to restriction of processing: you have the right to restrict the processing of your data if:
you contest the accuracy of your data, until we verify its accuracy;
the processing is unlawful but you do not want us to erase your data;
we no longer need your personal data for the purposes of the processing, but you need it in order to bring, exercise or defend legal claims;
you have objected to the processing on grounds relating to your particular situation, pending verification whether our compelling legitimate grounds for continuing the processing override those interests.

If such personal data is subject to restriction, we will only process your data with your consent, or for the establishment, exercise or defense of legal claims.

To exercise your rights, you may contact the Data Protection Officer (DPO):
By post at:
Management:
Contact: https://www.rs-car-rental.com

When you send us a request to exercise your rights, you are asked to specify as clearly as possible the scope of the request, the type of right exercised, the personal data processing concerned, and any other useful information, in order to facilitate the examination of your request. In addition, you may be asked to provide proof of your identity.

10 / What cookies are stored on your browser?

Cookies are computer files that are automatically stored on the hard drive of your computer, tablet or mobile phone when you browse our website. They are managed by your internet browser (Internet Explorer, Firefox, Safari or Google Chrome).

Are cookies placed when you browse the R&S Car Rental LTD website?
When you first visit the R&S Car Rental LTD website, a banner informs you of the presence of these cookies and invites you to indicate your choice. Cookies requiring your consent under the regulations are only placed if you accept them. You may at any time obtain information about and set your cookies to accept or refuse them by going to the [Cookie Management] banner displayed at the bottom of each page of the Site or by configuring your browser. If your browser is configured to reject all cookies, you will not be able to benefit from essential functions of our site.

What data is collected through cookies?
The following data relating to a device at a given time may be collected through cookies, in particular:
one or more technical identifiers enabling your internet box to be identified;
the date, time and duration of connection of a device to a website;
the internet address of the page from which the device accessed the website;
the type of operating system of the device (for example: Windows, MacOS, Linux, Unix, etc.);
the type and version of the browser software used by the device (Internet Explorer, Firefox, Safari, Chrome, Opera, etc.);
the brand and model of the mobile device or tablet;
possible download errors;
the language used by the browser software;
the characteristics of the content viewed and shared (for example, the type of page visited).

What are the purposes of the cookies placed on the R&S Car Rental LTD website?
On our Site, we may place different types of cookies for several purposes:

Cookies necessary for the personalization and operation of the Site: they allow you to use the main features of our Site and in particular to store information between two visits to the Site on the same device, such as interface personalization elements (choice of language or display). They do not require your prior consent. These cookies are essential for the proper functioning of the website. Without these cookies, you will not be able to use our Site normally. They therefore cannot be disabled.

Analytical, statistical or audience measurement cookies of the Site, which allow us to know the use made of our Site and its audience performance, and to improve its operation for our visitors; for example, by compiling statistics and traffic volumes and usage data relating to the various elements making up our Site (sections and content visited, user paths), in order to improve the relevance and ergonomics of our Site.

Social network cookies placed by social networks when you share content from our Site with other people or express your opinion on such content through an application button. We have no control over the process used by these social networks to collect information relating to your browsing on our Site associated with the personal data they hold. We invite you to consult their data protection policies in order to know your rights vis-à-vis each of them and to manage your privacy settings.

Who places cookies on the website?
The publisher of the website, namely R&S Car Rental LTD.

Partners, namely advertisers and advertising networks, and any other recipient with whom R&S Car Rental LTD has concluded a partnership agreement. These cookies in particular make it possible to tailor advertising messages to you. These cookies are only placed if you have given your express consent.

Third-party social network publishers, namely the companies operating social networks such as Facebook, Twitter, etc., which may place cookies for sharing on social networks.

List of companies using trackers on our Site
Facebook
LinkedIn
Hubspot
Google
YouTube
Vimeo

How long are the cookies stored?
Cookies placed by Idea Web Concept, our processors and our partners, as well as the data collected, are retained for a maximum period of 6 months from the date they are placed on your device. At the expiry of this period, your consent is requested again and the cookie banner is displayed upon your next visit to our Sites.

How is consent to the placement of cookies managed?
The placement of a Cookie for audience measurement, content personalization, social networks and targeted advertising requires your prior consent. This consent is requested through the banner displayed when you first browse the IDEA Web Concept website. You may choose to accept the placement of cookies for all listed purposes, refuse them, or customize your choice. You may withdraw your consent at any time by going to the [Cookie Management] banner displayed at the bottom of each page of the Site or by configuring your browser. This consent is valid only for the website visited.

How to configure cookies on web browsers?
You may configure your browser to accept or refuse all cookies, delete cookies periodically, or to see when a cookie is issued, its validity period, and its content, and to refuse its storage on your hard drive.

You may at any time choose to block or disable these cookies by configuring the internet browser on your computer, tablet or mobile, in accordance with the instructions provided by your browser supplier and appearing on the websites mentioned below:

On Internet Explorer
Open the “Tools” menu, then select “Internet Options”; click the “Privacy” tab then the “Advanced” tab, choose the desired level or follow the following link:
https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies

On Microsoft Edge
Open the “Tools” menu, then select “Internet Options”; click the “Privacy” tab then the “Advanced” tab, choose the desired level or follow the following link:
https://support.microsoft.com/fr-fr/help/4027947/microsoft-edge-delete-cookies

On Mozilla Firefox
Open the “Tools” menu, then select “Options”; click the “Privacy” tab then choose the desired options or follow this link:
https://support.mozilla.org/fr/products/firefox/protect-your-privacy/cookies



On Safari Mac/iPhone/iPad
Choose “Safari > Preferences” then click “Security”; in the “Accept cookies” section choose the desired options or follow this link:
https://support.apple.com/fr-fr/HT201265
or
https://support.apple.com/fr-fr/guide/safari/sfri11471/mac

On Google Chrome
Open the settings menu, then select “Options”; click “Advanced Options” then in the “Privacy” section click “Content Settings”, and choose the desired options or follow the following link:
https://support.google.com/chrome/answer/95647?hl=fr

On iOS
https://support.apple.com/fr-fr/guide/safari/sfri11471/mac



You can also type “cookies” into your browser’s “help” section to access setup instructions. For further details, you may also consult the CNIL website:
https://www.cnil.fr/cnil-direct/question/198



11 / Update of this Policy

This Policy may be updated regularly in order to take account of developments in regulations relating to personal data.

Date of last update: 01/05/2024

TERMS AND CONDITIONS OF RENTAL

Only authorized drivers whose names are on the contract will be covered by insurance.

· In case of drinking and driving the insurance does not cover and all costs are to be borne by the renter.

· FUEL POLICY: The tenant has the responsibility to use appropriate fuel. At recovery, the vehicle fuel must be brought back to the same amount upon delivery. There is no refund for unused / extra fuel.

· PAYMENTS: Payment can be made on spot in Cash (Euro or Mauritius Rupees) or by Credit Card; Payment in Mauritius Rupees is calculated on prevailing exchange rate or predefined rates on proposed quote.

· REFUND POLICY: Once you start your rental and engage into a contract with the Company UNUSED DAYS WILL NOT BE REFUNDED; Swapping of vehicles can be authorized only in case of availabilities and remain at the entire discretion of R & S CAR RENTAL LTD

INSURANCE & Renters Responsibility

• In case of accident R & S CAR RENTAL LTD should be immediately notified and the vehicle should not be used without the approval of the company:

In the event where it is difficult to situate responsibility in case of accident, the company reserves the right to charge the full deposit and at a later stage make any refund if necessary; all charges pertaining to refund in this situation are to be borne by the client.

In the event of theft in the vehicle (5 wheels, jack & tools, aerial antenna, wipers, mirrors, wheel covers, car keys etc), we are obliged to charge you the totality of the insurance deposit or any cost of repairs arising - irrespective of the Excess amount

Not included in the Insurance Waiver Charge (SCDW):

Loss of vehicle keys, damage or loss of property that would be left in the car is not covered by insurance. The insurance does not cover damages caused in wrong manipulation of external mirrors & radio cassette, flat/damaged tire, stolen personal belongings...

All our cars are rented in good condition. During the rental if there is a mechanical problem or seeing an anomaly indicated on the dashboard, the client must stop the car immediately and must inform the rental company.

The renter has no right to change/replace parts or repair the car without the permission of the car rental company.

Policy

To ensure you have an optimal digital experience, we may store or retrieve a small amount of data on your mobile phone, tablet, or computer hard drive through cookies or similar technologies. Cookies help our website function properly and provide us with information about how users interact with our site. We use this information to improve our website. We do not seek to personally identify visitors unless they voluntarily provide us with their details through a form or application on the site. In this policy, the term “cookies” is used broadly and includes similar technologies such as local storage, web beacons, and identifiers. These technologies may provide us with certain types of information about your computer, such as screen size, the date and time a page was viewed, and the URL of the page you accessed.

None of the data we store or retrieve will ever be sold, used for commercial purposes, or used to track the websites you have visited on the Internet. We do not use targeted advertising or cookies for commercial purposes.

The cookies used on this website may be classified into five categories:

There are different types of cookies that perform various functions and generally improve your visit to the website. We use cookies to determine whether you have already visited the site or to remember your user preferences. For example, the language you selected is stored in a cookie so that when you return to this site, that language is automatically selected.

The cookies used on this website may be classified into five categories:

1. Strictly Necessary Cookies:

Some cookies are essential for the operation of our website so that you can browse it and use certain features. They are generally set only in response to an action made by you which amounts to a request for services, such as setting your privacy preferences, logging in, or filling in a form. Without these cookies, certain services you have requested, such as the ability to make online donations, cannot be provided. These cookies do not store any information about you that could be used for commercial purposes or to remember the websites you visit.

2. Functionality Cookies (or Preference Cookies):

These cookies are used so that the website is displayed according to the choices you have made, for example your username, language, or country. They improve your user experience on our site, enhance the website’s features, and allow you to personalize the site as you wish.

3. Statistical Cookies:

Diagnostic and usage cookies: these cookies are used to collect diagnostic and usage data. This includes information about how visitors use and interact with our website, for example the number of visits or the average duration of a visit. We use this data only to improve the functioning of the site, especially its design, performance, and stability.

4. Marketing Cookies:

We store information about your use of our website and use this data to provide personalized offers and campaigns as part of direct marketing.

In accordance with the General Data Protection Regulation, we only use your data for this category with your consent.

5. Unclassified Cookies:

Most of our cookies are first-party cookies; they are set by our website. Some are third-party cookies, which are set by different websites. In our list of example cookies, we clearly indicate which ones are third-party cookies.

IP Address:

An IP address is a numerical code that identifies your device on the Internet. We use your IP address and your browser information to analyze how you use the site, diagnose problems on this site, improve the service we provide to you, and ensure the security of the site.

You can manage your cookie preferences at any time by clicking the “Privacy Policy” button at the top of this page. Strictly necessary cookies do not require your consent. For all other cookies, we request your consent before placing or retrieving them on your device. Please note that changing your preferences will not delete cookies that already exist. If you wish to delete cookies from this site, you can do so by changing your browser settings. However, please note that without cookies, you may not be able to access all the features of our website. The method for deleting cookies varies from one browser to another.

For full instructions, you can consult your browser’s help menu or visit:

www.allaboutcookies.org

Select one of the websites below to see examples of how we use cookies.

https://www.rs-car-rental.com

You will find more information about our partners’ data protection policies on their respective websites:

Google

Facebook

Bing

Twitter

Instagram

YouTube

Vimeo

LinkedIn

Yahoo

Worldsoft

If you do not want third-party cookies to be stored in your browser, please click on the relevant links for instructions on how to disable them. Temporary cookies (session cookies) are stored on your computer or device only for a limited time. When you close your browser, these cookies are automatically deleted. Persistent cookies and similar technologies remain stored on your computer, tablet, or smartphone even after your browser is closed. This allows us to recognize you, for example, when you visit our website again later. Deletion will therefore only take place if a new version of the cookies is installed, if you object to them, or if these cookies are deleted from your device. You can do this at any time on this page in the relevant categories. You can accept, block, or disable all cookies, or only some of them, on your device through your browser settings.

Cookie Name

Company

Purpose

Lifespan

usercookie

Worldsoft

logged-in user

365 days

session_name

Worldsoft

session

15 minutes

wslanguage

Worldsoft

activated language, install_language

15 minutes

ws_delayedPopup

Worldsoft

show popup only once

1825 days

wsshopbasketid

Worldsoft

shop module – basket

30 days

wsvote

Worldsoft

voting module first offer

15 minutes

muxData

Vimeo

video integration

12 months

_fbp

Facebook

tracking cookie used by Facebook

90 days

_ga / _ga_G-29DKNVLRWX

Google

Google Analytics

90 days

UserMatchHistory

LinkedIn

tracking cookie used by LinkedIn

31 days

personalization_id

Twitter

tracking cookie used by Twitter

2 years

MUID

Bing

tracking cookie used by Bing

390 days

IDSYNC

Yahoo

tracking cookie used by Yahoo

12 months

1P-JAR

Google

tracking cookie used by Google

1 hour

You may exercise the following rights at any time using the contact details provided:

information about your data stored by us and how it is processed,

correction of inaccurate personal data,

deletion of your data stored by us,

restriction of data processing if we are not yet permitted to delete your data due to legal obligations,

objection to the processing of your data by us, and

data portability if you have consented to the data processing or entered into a contract with us.

If you have given us your consent, you may withdraw it at any time with effect for the future.

You may also lodge a complaint at any time with the supervisory authority responsible for you. The competent supervisory authority depends on the state or canton of your place of residence, your place of work, or the alleged infringement. A list of supervisory authorities with addresses for Germany (non-public sector), as well as Switzerland and Austria (European data protection authorities), can be found at: www.bfdi.bund.de.

1. Collection, Processing and Use of Personal Data

The legal basis for the collection, processing and use of personal data is the TKG and, in addition, or insofar as telecommunications services are not concerned, the Federal Data Protection Act (BDSG).

a) Insofar as personal data is necessary for the establishment and performance of the contract as well as for billing purposes, we collect, process and use it without further consent. We use your personal data received in the context of the conclusion of the contract for the following purposes without further consent:

information about our services and useful additional services relevant to you as a customer,

advertising by email for our own goods and services,

postal advertising.

b) You may object at any time to the further use of the above-mentioned data by sending a written message to Worldsoft AG, Churerstrasse 158, 8808 Pfäffikon SZ, Switzerland, or by email to admin@worldsoft.ch. Even in the event of an objection, further deliveries may still occur in the short term for technical reasons.

c) The user’s name, address, date of birth, telephone number, email address, bank details, as well as access codes are generally required to establish and process a contractual relationship (inventory data). These data are generally collected in electronic order forms.

d) Please note that domain registration requires the transmission of certain personal data, generally name and address, to the competent national or international registration authorities and publication in publicly accessible Whois databases. For example, for the registration of a “.de” domain, the name and address of the domain owner, the administrative and technical contact and the zone administrator, as well as the telephone and fax numbers and the email address of the responsible technical contact person and the zone administrator, are currently provided to DENIC eG, Frankfurt/Main, and published in the DENIC database at www.denic.de on the Internet.

2. Collection, Processing and Use of Usage and Traffic Data

Usage data, such as information on the beginning, end and extent of the use of certain services, or traffic data for email services and SMS services, are collected, processed and used to the extent necessary to enable the use of these services. As a rule, the date and time of the beginning and end of use, the data volume in bytes, the user’s IP address and the type of service used are recorded.

When you visit our website or use our services, the device you use to access the site automatically transmits connection data to our server. This is notably the case when you place an order, log in, or upload or download data. Log data are also collected by our servers when visitors access your websites, especially for the statistical evaluation of website access. Log data include the IP address of the device you use to access the website or a service, the type of browser you use, the page you previously visited, your system configuration and date and time information. We only store IP addresses to the extent necessary to provide our services. Otherwise, IP addresses are deleted or anonymized.

We store your IP address when you visit our website and the IP addresses of visitors to your website for a maximum of 7 days in order to detect and defend against attacks. Insofar as usage or traffic data are necessary for billing purposes, they are stored for a maximum of six months after the invoice has been sent, and only if and as long as the user objects to the invoice or does not pay the invoice despite a request for payment. Data required to comply with existing legal, statutory or contractual retention periods are blocked. Costs incurred by sending SMS are recorded by the SMS service operator and transmitted to us for billing purposes. We do not evaluate the content of your emails and SMS for our own purposes and take measures to ensure the security and stability of the network and systems.

3. Data Sharing

Billing data may be transmitted to other service providers and third parties to the extent necessary to determine charges and for billing purposes. In accordance with applicable provisions, we are also entitled to provide information to law enforcement authorities and courts for law enforcement purposes.

4. Deletion of Data

Inventory data collected within the framework of a contractual relationship are generally deleted at the end of the calendar year following the end of the contractual relationship. If inventory data are required to comply with existing legal, statutory or contractual retention periods, we block the data. Usage or traffic data are generally deleted after the end of the usage process.

5. Cookies and Their Use

Our content management system and our business software use cookies. Cookies are small text files stored on the computer’s hard drive that allow recognition, but do not permit personal identification of the person. They are used, among other things, to facilitate navigation on a website, to add products to the basket or wish list in an e-commerce shop, and to display particularly relevant or useful information on a portal.

Each user has the possibility to prevent cookies from being stored on their hard drive by selecting “do not accept cookies” in their browser settings. Alternatively, the browser can be configured to ask for consent before setting cookies. Once installed, cookies can be deleted at any time. If users do not accept cookies, this may in some cases lead to functional restrictions. Even without active deletion, the cookie is automatically deleted after twelve months.

Children and persons under the age of 18 must not submit personal data to us without the consent of their parents or legal guardians.

– Protection of Minors